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Fluval303 Problem

I am having a problem with my FLUVAL 303 in the midst of setting up a
planted tank. I failed to get it working ie water coming out of the exhaust
stem although the motor was working.

According to the instructions in the manual (page 13), "Fully open both
valves. Before final connection of exhaust assembly, air must be sucked
from the exhaust hose. This will create a vacuum in the intake tube."

I tried that. Is there a typo error? Any ideas will be appreciated.