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[APD] What Did Clear for Life Say About the Scratches?
I just got back from Clear for Life. Clear for Life says that all of
their acrylic products look like that. Indeed, after pulling some
product from the shelf at the retailer (an overflow), it shows the same
thing. Clear for Life was firm in insisting that they would not polish
it to see if that helped, nor would they offer any other assistance. The
owner, Alan, told me that acrylic is "just like a car with all the
swirls from polishing." They were not rude or obnoxious, just firm in
stating that they do not believe anything is wrong with the tank and
they will not take any further action.
I want everyone on the list to know that I purchased the tank from
reefgeek.com, and Greg (the owner) has been very understanding and
helpful. It is a very small operation, and he's just getting on his feet
as a shop. I can assure you that he is honest and operates with
integrity. I have already told him that I do not want to do anything
which will cause him any financial hardship. He is currently checking to
see what Clear for Life's policy is about returns from merchants. It
will be interesting to see if they hang their distributors out to dry on
returns.
--
Jerry Baker
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