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Re: more praise for M3

Dan wrote:
> GOOD SERVICE = happy customers singing your praise = more customers =
> more business = more $$$ for you.
> BAD SERVICE = unhappy customers complaining = fewer customers = less
> business = less $$$ for you.

What I think is most important about this lesson:  A company that makes
a mistake, owns up to it, and makes it right gets praised.   No one
expects perfection.  Mistakes happen.  Customers know this.  A little
honesty and a good attitude make all the difference in the world.

Kudos to Edward and everyone at M3.  

Chuck Gadd