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Re: Aquatic Plants Digest V4 #1440
>Date: Sun, 02 Dec 2001 02:56:30 -0800
>From: Steve Pushak <teban at powersonic_bc.ca>
>Subject: APD guidelines
>The reason why I suggest that the APD guidelines should urge
>contributors NOT to complain on the list about their dissatisfaction is:
>1) they have other avenues to seek satisfaction first and more
>appropriately from the vendor. 2) even if the complaint is based in fact,
>it can disproportionately injure the vendor's reputation and hence cause
>him great financial harm.
If the complaint is based in fact, who CARES if the vendor's reputation is
damaged?
>I am completely certain that any legitimate vendor would greatly prefer to
>refund your money rather than have you voice a complaint in a public
>forum such as the APD.
A "legitimate vendor" does not necessarily equate to "honest vendor".
>In fact, he is entitled to make restitution to you in
>order to avoid bad publicity.
That is not an entitlement for a vendor, it *is* a moral obligation and a
wise business move to do so *before* it comes to the point of becoming
bad publicity.
<snip>
>However, the APD is not required to make itself the vehicle for venting
>anger particularly where that would disproportionately harm someone
>else's rights.
Muzzling protected speach is no way to protect or preserve anyone's
rights, this particularly true when there are real issues that need to be
brought to the light of day.
>Freedom of expression is a much cherished privilege not enjoyed by all.
>Let us not abuse it by forgetting our duties!
Stephen, one of the greatest duties of any society or people is to have an
eternal search for the truth.
---Dan