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Re: aquaticplantdepot.com

To: Aquatic Plants Digest Messages <Aquatic-Plants at actwin_com>
Subject: Re: aquaticplantdepot.com
From: "S. Hieber" <shieber at yahoo_com>
Date: Sun, 19 Aug 2001 05:55:09 -0700 (PDT)

I just want to say that Sheri Benjamin's response on behalf of
aquaticplantdepot.com was a good example of how a good business
responds to customer critique.  Neither resentful nor obsequious--but
honest, receptive, expanatory, and considerate.

Scott H.

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