Re: Fed-Ex vs. USPS

[George Slusarczuk <yurko at warwick_net>]

Hello Carrie,

I had EXACTLY the same thing happen to me with USPS Express to
Philadelphia. The delivery confirmation said that they delivered before
noon, but I had to make tree calls to have it delivered 4:30 PM. I did
get my money back, however!

Best,

George



carrie lestyk wrote:
> 
> I sent some fish to Ralph last night via Fed-Ex Priority Overnight.The arrival was to be by 10:30am today.....NO LATER.Ralph and I emailed each other because,as usual,I was worried about the fish making it there safely.By 11:00am,Ralph emailed me saying he had still not recieved the package.I called Fed-Ex and spoke with a lady confirming that the driver had a 45 minute delay on delivery time.I requested a refund.
> Time of delivery to Ralph was 11:35am....a little late.I went to the Fed-Ex site and looked up the tracking #.Do you know the driver had put 10:28am as time of delivery ??? I called Fed-Ex (again) and told another representative of what had happened.I told him the time of actual delivery as to what the driver had recorded.He sounded very reluctant and very much like he didn't beleive me but "is going to request a refund" for me....we'll see.
> It is not the point of wanting my $23 back but this is not what I paid for.......especially when somebody is not telling the truth to cover ones own rear.I'm very sour at Fed-Ex.I don't use them often but this was very unprofessional.I recalled the other day someone on Killietalk saying maybe we could get Fed-Ex to comply delivering for the AKA if we could prove our knowledge of proper packaging............maybe we should reconsider. (?)
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