[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]
Fed-Ex vs. USPS
I sent some fish to Ralph last night via Fed-Ex Priority Overnight.The arrival was to be by 10:30am today.....NO LATER.Ralph and I emailed each other because,as usual,I was worried about the fish making it there safely.By 11:00am,Ralph emailed me saying he had still not recieved the package.I called Fed-Ex and spoke with a lady confirming that the driver had a 45 minute delay on delivery time.I requested a refund.
Time of delivery to Ralph was 11:35am....a little late.I went to the Fed-Ex site and looked up the tracking #.Do you know the driver had put 10:28am as time of delivery ??? I called Fed-Ex (again) and told another representative of what had happened.I told him the time of actual delivery as to what the driver had recorded.He sounded very reluctant and very much like he didn't beleive me but "is going to request a refund" for me....we'll see.
It is not the point of wanting my $23 back but this is not what I paid for.......especially when somebody is not telling the truth to cover ones own rear.I'm very sour at Fed-Ex.I don't use them often but this was very unprofessional.I recalled the other day someone on Killietalk saying maybe we could get Fed-Ex to comply delivering for the AKA if we could prove our knowledge of proper packaging............maybe we should reconsider. (?)
"Koran, David HQ02" <David_Koran at HQ02.USACE.ARMY.MIL> wrote:
Barry,
Read the regulation (publication 52). It implies the need to deliver the
fish alive but that the route is surface. (sort of a dicotomy) It also
specifies that the package be secure and you need to prevent leakage. This
is not specific because the citation is goldfish. However, publication 14
talks about restrictions (basically violating wildlife laws).
References: PDF and Text
http://www.usps.com/cpim/ftp/pubs/pub52.pdf
http://www.usps.com/cpim/ftp/pubs/pub52.htm
http://www.usps.com/cpim/ftp/pubs/pub14.pdf
http://www.usps.com/cpim/ftp/pubs/pub14/pub14.html
-----Original Message-----
From: Barry Cooper [mailto:bjc3 at cornell_edu]
Sent: Tuesday, August 19, 2003 3:07 PM
To: killietalk at AKA_Org
Subject: Re: USPS policy?
Edd,
I have been asked this question routinely for many months now. I know my
local USPS people pretty well so I asked about it. I was told that if it
was perishable they are supposed to give it special priority. That would
suggest that it's a good thing. I am not sure about the liquids aspect.
Presumably they could ask you what the liquid is and what precautions had
been taken to prevent leakage. My strong impression is that these questions
are not a way to refuse shipment.
Barry
At 12:40 PM 8/19/2003 -0600, you wrote:
>Yesterday I took a couple pair of fish to the PO to send to Dick Martino
>with the shipment to the KFN show. (Which by the way, I encourage you
>all to participate-in, although he needs the fish this week, even
>tomorrow as I remember).
>
>I sent them priority mail as we normally do. The lady behind the desk
>asked me: "Is there anything live, perishable, liquid or hazardous in
>the box?" The question seemed to imply that if my answer was yes, they
>wouldn't ship it. I won't tell you what my answer to her was. The fish
>are on their way to Dick.
>
>Is there some new postal policy that disallows packages that are live,
>perishable or liquid? I asked my delivery person about this and she said
>unequivocally "NO": "I've been delivering fish to you for 15 years and
>there's nothing that forbids me to continue".
>
>Your experiences? Seems you all are shipping priority mail with no
>problems. Is my post office manager being arbitrary and capricious?
>Would he have had to take them if I said there were fish in the box?
>
>As a government (state) worker myself, I don't trust government workers!
>
>
>
>---------------
>See http://www.aka.org/pages/killietalk/subkillietalk.html to unsubscribe
>Join the AKA at http://www.aka.org/pages/join.html
---------------
See http://www.aka.org/pages/killietalk/subkillietalk.html to unsubscribe
Join the AKA at http://www.aka.org/pages/join.html
--- StripMime Report -- processed MIME parts ---
multipart/alternative
text/html
---
---------------
See http://www.aka.org/pages/killietalk/subkillietalk.html to unsubscribe
Join the AKA at http://www.aka.org/pages/join.html
www.freshwaters.biz
AKA # 08424
--- StripMime Report -- processed MIME parts ---
multipart/alternative
text/html
---
---------------
See http://www.aka.org/pages/killietalk/subkillietalk.html to unsubscribe
Join the AKA at http://www.aka.org/pages/join.html