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Re: Note for Joe & Catherine: (was Re: Unethical Behavior RE: note for Darryl)
Barry Cooper wrote:
>I will reply publicly to this as it was posted publicly and I think there
>is value in letting people know how to ensure that their online order went
>through.
>
>Rarely (3 or 4 times out of hundreds now placed online) and order does not
>"stick". I think this is probably due to an input error by the shopper
>because I have tried the system many times myself and have not had this
>happen. Anyway, what I see from my end when I investigate is that the
>shopper name is in the database but no order was placed.
>
>When you place an online order you should get an email confirmation. If you
>don't, please email me to ask whether your order was received. In Darryl's
>case it was not. Darryl, please go back online and resubmit. Joe B. will
>see this and be aware that you are about to renew.
I did not receive email confirmation as I recall, but at the end of the
transaction it said the order was placed for the renewal, and I think also
thanking me, or words to that effect. Yes, I think certain matters need to
be publicaly aired online and on this list as it may affect others as well.
To those that think this is a *pitty party* non-fish issue, I would ask them
to review the killietalk page where it lists among other topics for
discussion, AKA Policies, which I believe was the original impulse of why
this list was created.
-Darryl Tsutsui
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