[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

Re: Arizona Aquatic Gardens



In a message dated 6/29/98 3:17:50 PM EST, Aquatic-Plants-Owner at actwin_com
writes:

> i was wondering if anyone had any opinions about Arizona Aquatic Gardens,
> and if they have ordered recently from them, and the quality of those plants
> and the service.

It seems that during the winter months, there are a number of complaints
posted about AAG's shipping policy.  They will fill whatever part of your
order they can and put the rest on backorder.  Then when you call them about
the backorder, they carry on like it's just too much hassle for them to worry
about.   You never do get the balance of your stuff.

During the summer months, on the other hand, everyone is very happy.  I had a
talk with someone there named Peter last January.  Seems the problem is that
they don't heat their growing tanks, a number of which are only deep enough to
keep the roots wet, for emerse growing.  In the winter, the nights get cold,
and the plants don't grow as well, so they tend to run out of stuff.

If you order between now and October, I think you will be quite happy.  If you
wait until, say January or February, expect to be rudely treated when you try
to get the balance of your order shipped.

Bob Dixon