[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]
outstanding customer service from Wardley's
I purchased a Wardley's hardness test kit, and when I tried to use it,
the bottle marked #2 was missing its dropper tip. So I called Wardley's
on Friday morning to tell them about the problem. The very pleasant
person from Wardley's apologized and said, "We'll send you a new kit
today." The only thing she asked for was my name and address. Guess
when I received the new kit... Saturday morning! They airmailed it from
New Jersey all the way to Hawaii. On top of that, they threw in a
nitrate test kit!
I have no connection with Wardleys. Just a very satisfied customer.
Aloha,
Wade Shimoda