Re: [APD] Clear Life Opinions

[Vaughn Hopkins <hoppy1 at surewest_net>]

A question just occurred to me:  Jerry, have you looked at other 
acrylic tanks to see if yours is uniquely scratched?  I mean, have  you 
gone to a aquarium store (LFS) and looked at the tanks they sell to see 
what condition the plastic is in?  Obviously, if those tanks are a 
great deal better, you have a very powerful argument with Clear for 
Life.
Vaughn H.

On Thursday, September 29, 2005, at 01:42 PM, Jerry Baker wrote:

> Bill D wrote:
>> I'm sure that the Clear Life people know of this thread.  It would be
>> helpful if they would post their side of the controversy - there are 
>> always
>> two.
>
> That would be wonderful if they would do that. I imagine they won't 
> even
> if they know about the thread. They never answered any email or
> correspondence before. You have to catch them on the phone.
>
> There is no "controversy" here though. I see scratches, they see
> scratches, the retailer sees scratches. No one argues that. The only
> disagreement is whether Clear for Life should do something. I wasn't
> surprised that they wouldn't take the tank back directly from me, but I
> was somewhat surprised that they refused to even polish it while I was
> there to see if it helped. I was really surprised to learn that they
> don't accept returns from their retailers even for new, unused product.
>
> -- 
> Jerry Baker
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