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Re: [APD] What Did Clear for Life Say About the Scratches?

"Clear for Life" sounds like a Scientology slogan....just an observation 

Good luck with the letter.


Jerry Baker wrote:

>Russell Vance wrote:
>>When you return something to a store, they don't usually eat the cost. They
>>then return it to the manufacturer (or their wholesaler). Although it
>>doesn't costs them anything, it is a PITA, so if enough of a product is
>>returned, the store will stop selling it.
>That's what I thought too. Clear for Life was very clear to me and to 
>reefgeek.com - they will not accept a return from either of us. If I 
>return the tank to reefgeek.com, he will have to eat the total cost, not 
>just the difference between wholesale and retail.
>I don't know why they won't take it back unless they think it's damaged, 
>or if they are just being difficult on purpose. It's a standard size 
>with a standard option. The only custom work on it is the fact that it 
>is a 6-foot tank made from one sheet of acrylic (for bent corners). 
>That's a plus, not a minus. They could ship it out to the next person 
>that ordered a 135-gallon tank.
>I am going to have an attorney draft a letter to Clear for Life 
>suggesting that it might be in their best interest just to take back 
>their tank that they have already inspected and declared to be perfectly 
>fine. I'll keep you posted on what happens.
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