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Great Customer Service
A quick note about great customer service from a retailer and a
This last January, I ordered two 110 watt All-Glass twin tubes from Drs
Fosters (http://www.drsfostersmith.com). Within a week or so, one of
the fixtures died. Drs. Fosters' replaced it immediately. A couple of
weeks ago, the second one also died (also a bad ballast); although Drs.
Fosters couldn't/wouldn't do anything about it, All-Glass customer
service shipped me a new ballast (they only asked that I ship the old
ballast back to them).
Anyway, here is my PUBLIC PRAISE for ALL-GLASS!!!!
Every retailer should take a lesson from All-Glass!