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RE Big Al's
Ross Chapman wrote, in part:
"As for the fact that the contact is by a phone number I would rather
have that than some e-mailaddress that I have to wait to receive a
reply to my complaint."
Yes, many would! And some would prefer to just leave an email and
check back later for a response later -- email is a popular medium with
its own conveniences and inconveniences. To each his own. Different
things are convenient for different people. That's why I thought it
worthwhile to mention what options were available at Big Al's. I hope
no one thought that anything I said was meant to impugning the personal
character of the store owner or anyone at the store, it just means that
store has that one option and not others.
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